Promotional Item Help
all gift cards will be emailed to email on file. gift cards are emailed only.
The gift card email will come from Blood Assurance <noreply@tangocard.com>
If you have trouble redeeming a gift card AFTER you have chosen a vendor (Amazon, Walmart, etc), please contact Tango Customer Service 1-877-558-2646 from 6 AM to 5 PM PST or email cs@tangocard.com.
Hero Club donors MUST sign up to participate before the end of the active promotional period to receive that prize.
Both the Hero Club and Heart of Gold Club prizes will be distributed AFTER the promotional period has ended.
If you did not receive a gift card and believe you should have, please fill out the form below.
If you are having issues receiving an item or gift card from a donation OR if you need your Donor ID please fill out the form below for assistance.
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O Negative Donors:
Donate Whole Blood and receive a $25 gift card
Donate Double Red Cells and receive a $40 gift card
AB Positive or Negative Donors:
Donate AB Plasma and receive a $25 gift card
Please note: O Negative platelets and plasma donors are not eligible for the gift card. AB donors who donate whole blood, double red cells, or platelets do not qualify.
Gift cards will be sent to the email address on the donor's profile two weeks after the donation date. Donors can reach out at www.bloodassurance.org/help for any gift card questions.
Remember, you can earn more than one gift card during this promotion!
You do not need to be a member of the Hero Club to participate in this promotion.